User journey

A clearer end-to-end flow for non-native English researchers preparing papers for international journals.

From a rough draft to a submission-ready research paper.

The original prototype had the right modules, but the flow felt fragmented and low-trust. This redesign improves UX clarity by making status, academic risk, and next actions visible at every stage.

Primary improvement
Flow clarity Each screen answers: where am I, what changed, what blocks submission?
Guardrail posture
No invented claims Academic integrity becomes a visible product principle, not buried helper text.
Demo readiness
More believable Less generic tab demo, more like a real desktop academic tool.
Active visual system

Warm editorial interface with research-grade restraint.

Claude-inspired parchment backgrounds, serif-led hierarchy, terracotta actions, warm ring shadows, and calm containers instead of generic SaaS cards.

Parchment canvas Serif for authority Terracotta CTAs Visible trust signals
01 · Journey map

Make the workflow legible before making it beautiful.

The flow now reads like an academic process, not a collection of features. Each phase has a job, a user concern, and a product response.

Persona: non-native researcher Desktop-first demo Academic team project
Phase 1
Intake

Upload or paste a manuscript. The product diagnoses what needs attention first.

Draft confidence is low
Phase 2
Refine

Improve wording section by section while preserving the author’s claims and meaning.

Trust builds through diff
Phase 3
Review

Catch contradictions, unsupported claims, and structure gaps before submission.

Academic risk becomes visible
Phase 4
Cite

Resolve missing references, format style, and source completeness in one place.

Reference quality matters
Phase 5
Submit

Export final files, respond to reviewer comments, and move to a final-ready state.

Submission readiness is explicit
User task
Bring in the draft

Upload DOCX, import sections, and run manuscript diagnosis.

Revise paragraph by paragraph

Apply tone, grammar, and clarity improvements with change tracking.

Check research logic

Scan for numerical conflict, terminology drift, and unsupported claims.

Fix references

Validate DOI, attach missing sources, and align to journal style.

Prepare final package

Export manuscript, reviewer reply, and submission checklist.

What they worry about
“Where do I start?”

The user needs prioritization, not a blank editor.

“Did AI change my meaning?”

Every suggestion must be inspectable and reversible.

“Is the argument consistent?”

Logic checks should feel academic, not generic proofreading.

“Is this citation format correct?”

Formatting and source completeness should be separated.

“Am I truly ready?”

The system should summarize what still blocks submission.

Product response
Readiness diagnosis

A first-pass scorecard surfaces top issues across structure, logic, and citation.

Transparent AI editing

Diff view, action history, and section-specific prompts reduce blind acceptance.

Academic guardrails

Claims without evidence and cross-section conflicts are elevated above style issues.

Citation resolution workflow

Missing DOI, style mismatch, and in-text usage all connect back to the paper.

Submission checklist

One clear end state replaces scattered “done” signals.

Never

No fabricated results

The system never invents data, claims, citations, or methodological details.

Always

Show the change

Every AI edit can be reviewed as a diff before acceptance.

Escalate

Flag academic risk

Contradictions, unsupported claims, and citation gaps are treated as primary issues.

02 · Auth & onboarding

Start with research context, not just an email and password.

The original onboarding was functionally correct but visually generic. This version frames signup as academic setup and makes the resulting personalization more credible.

Institutional email Discipline setup Preferred journal style

Sign in

Trusted research workspace

Onboarding flow

Clearer progression
Verify institution

Confirm organizational identity before access to collaboration and shared projects.

2
Set research profile

Choose discipline, native language, and common journal styles so AI suggestions fit the context.

3
Select plan & permissions

Differentiate individual researchers from team and institution admins.

4
Upload an optional writing sample

Use prior papers to tune tone without changing scientific claims.

5
Open your first project

Start from diagnosis, not from a blank empty dashboard.

03 · Dashboard

Replace generic recent files with project readiness.

Instead of a typical file list, this dashboard tells an academic team what needs attention now: draft quality, missing citations, and which paper is closest to submission.

Prioritized work Status over decoration Academic context
Good morning, Tuấn

Your team has one paper close to submission and two that need attention.

The dashboard now leads with actionable readiness instead of abstract usage metrics. For a demo, this makes the product story much easier to explain in under a minute.

Completed papers
7
Archived and reusable as style references
In progress
2
Currently in edit and review stages
Style score
94%
Average writing quality across active work
Successful submissions
3
Tracked with reviewer-response history
Closest to ready

Federated learning in healthcare systems

68% submission-ready. Remaining blockers: 2 unsupported claims, 1 citation style mismatch, reviewer reply draft not started.

Nature format 2 claim flags 1 style issue
Needs revision
Deep learning for ECG classification
Updated 2 days agoIEEE format

65% complete · logic conflict in sample count · abstract style issues remain

Next step: resolve review flags
In review
Federated learning in healthcare systems
Updated 5 days agoNature format

88% complete · citation polish and reviewer response pending

Next step: finish citation cleanup
Submitted
Transformer models for NLP benchmark
ICSE 2025ACM format

Submission package complete · reviewer response template saved

Next step: monitor reviewer comments
04 · AI editor

Show what AI changed, why it changed, and what it refused to change.

The original editor was usable, but the hierarchy was flat. This redesign promotes section context, diff review, and academic guardrails above secondary controls.

Tracked changes Academic-safe prompting Section-based workflow
Abstract Introduction Methods Results Discussion Conclusion 3 open issues

Abstract

Focus: language clarity, claim precision, and citation sufficiency
Guardrail active
Improve wording Check grammar Compare changes Preserve meaning Undo last change

This paper proposes a novel deep learning approach for electrocardiogram classification. The proposed method utilizes a hybrid CNN–LSTM architecture to extract both local morphological features and temporal dependencies.

Experimental results on the MIT-BIH dataset demonstrate that our model achieves 98.7% accuracy, outperforming existing state-of-the-art methods by a significant margin.

Tracked changes
presentsproposes
utilizeutilizes
Flag: “a significant margin” needs evidence or a more specific comparison.
Grammar
Correct subject–verb agreement

“The proposed method utilize” should be “utilizes” because the subject is singular.

Style
Use a stronger research verb

“Proposes” is more specific and academically conventional than “presents” for an original method paper.

Evidence gap
Claim needs support

“By a significant margin” reads stronger than the current evidence shown. Add a citation or replace with a measured comparison.

Quality snapshot

Current section
B+Style
C+Logic
AStructure
BCitation
05 · Guardrail & logic review

Academic integrity should feel like the product’s backbone.

This screen now reads as a review command center. The main change is hierarchy: hard risks first, structural opportunities second, and overall score pinned in a calm dark panel.

Hard risks first Submission blockers Review-friendly summaries
!
Numerical contradiction

Methods reports 100 samples, while Results refers to a dataset of 97 samples. This is treated as a submission blocker until resolved.

i
Terminology drift

The manuscript alternates between “deep learning,” “DL,” and “neural network” in ways that may confuse reviewers. Suggest choosing one primary term and one abbreviation pattern.

IMRAD structure is intact

The paper follows the expected Introduction → Methods → Results → Discussion flow, so structural revision can focus on clarity rather than section order.

No fabricated content detected

All 47 AI suggestions are classified as wording, sentence structure, or citation guidance. No new findings, metrics, or claims were introduced by the assistant.

i
Introduction lacks an explicit research gap

The transition from related work to your contribution remains weak. Add one concise paragraph clarifying what prior work misses and how this manuscript responds.

06 · Citation manager

References should feel connected to the paper, not like a separate utility.

The redesign gives citation work a clearer narrative: add source, verify metadata, connect to in-text claims, then export in the journal style. This is much easier to demo than a plain list.

APA 7 IEEE Vancouver Chicago
1
Verified
LeCun, Bengio, & Hinton (2015)

Deep learning. Nature, 521(7553), 436–444. DOI validated and already cited in the manuscript.

2
Verified
Vaswani et al. (2017)

Attention Is All You Need. NeurIPS 30. DOI present, metadata complete, and formatting matches APA 7.

3
Needs metadata
Zhang et al. (2023)

Cardiac arrhythmia detection using LSTM. Journal detected, but DOI missing. The source is also linked to one unsupported comparison claim in the Discussion section.

07 · Admin panel

Institution admins need calm oversight, not a noisy control room.

The original admin view had the right ingredients. This redesign improves hierarchy by separating institutional health, user management, and quota risk into clearer visual layers.

Institution view Quota awareness User lifecycle
Total users
1,247
Up 12% this month
Papers processed
4,891
Usage is growing across teams
API calls / day
23.4k
78% of monthly quota used
Institutions active
18
3 enterprise renewals due this quarter
User Plan Status Recent activity Action
Nguyễn Văn A
nva@hust.edu.vn
Pro Active Edited 3 papers this week
Trần Thị B
ttb@vnu.edu.vn
Free Active Reached monthly manuscript limit
Lê Minh C
lmc@uit.edu.vn
Admin Locked Permission issue under review